We here at Charcoal Companion® want you to be completely, totally, utterly, 100% satisfied with our products. But if for any reason your purchase doesn’t live up to our high standards, please let us know. We’ll do what it takes to make sure you have a great experience with us. We’ll happily accept returns on any items within 30 days, provided you have contacted us via email and requested a return authorization number. We will not accept any returns without a return authorization number.
Shipping charges are unfortunately non-refundable. Email us for more information on how to return your product. Thanks for shopping with Charcoal Companion®!